This policy explains what information SPECIALTY FOOD SDN BHD 202601022203 (1684300-A) collects from you, how we use it and what choices you have over it.
1. What We Collect
Personal Details: your name, email address, phone number, shipping address and billing address.
Payment Details: your card or other payment information, processed through third-party payment gateways.
Order Records: the products you buy, your order history and your preferences.
Usage Data: your IP address, browser type, device information, the pages you visit and cookies.
2. Why We Use It
Fulfilment: we use it to process and fulfil your order.
Communication: we use it to contact you about your purchase, a support query or a promotion.
Optimisation: we use it to improve our website and your experience.
Security: we use it to prevent fraud and keep our website and its users safe.
Compliance: we use it to meet our legal and regulatory obligations.
3. Who We Share It With
We do not sell or rent your personal information. We do share it with trusted partners who help us run our website, such as hosting, payment or shipping providers, and with legal authorities where the law requires it. Every partner we share it with is bound by contract to protect it to our standard.
4. How We Protect It
We apply industry-standard measures, including SSL encryption, secure servers and ongoing monitoring. No method of transmission over the internet is 100% secure, and we do not claim otherwise.
5. Cookies
We use cookies and similar technologies to improve your experience, measure site performance and personalise content. You can disable them in your browser, though doing so may limit what the site can do for you.
6. Your Rights
Access And Correction: you may ask to see or correct your personal information.
Deletion: you may ask us to delete your data, subject to any legal or administrative requirement we must meet.
Opt-Out: you may unsubscribe from our marketing emails at any time.